Join our close-knit, tenacious team

New opening
Creative Director
Kingston upon Thames office
£60,000 per year

We’re looking for a Creative Director to lead the creative strategy and creative delivery for our clients

  • Leading brainstorming sessions, with a holistic thinking around strategy and creative points of view on brand experience, including how a business acts, how a brand looks, or how a vision comes to life
  • Creative thinking to deliver concepts in line with briefs and collaborating with creative teams, including designers, copywriters, and developers
  • Interrogating and rewriting briefs
  • Giving critiques, expressing your point of view and guiding the team through projects
  • Creating an environment that inspires the team to think and contribute to projects
  • Stepping in to help the team with design, development, and copywriting
  • Own quality assurance across all deliverables
  • Handling client expectations and helping streamline processes to increase efficiency
  • Ensure robust project frameworks and workflow processes are in place to guide the team and client through projects
  • Delivering high quality results consistently and to budget
  • Challenging the client and looking for opportunities across their business to make improvements to their marketing and branding
  • Creating presentations and presenting projects
  • Reporting and using data to tell stories and make informed decisions going forward
  • Upselling the agencies services where opportunities arise
  • Being a trusted advisor to clients and main point of contact
  • 3rd party and supplier management and relations
  • Hiring new team members
  • Have a critical understanding of visual, verbal, design, copy, advertising, marketing communication and adherence to best practice
  • A strong sense of audience, positioning, and brand
  • A relevant qualification in design
  • Minimum seven years experience in a senior creative role
  • A proven track record of building and leading a strong creative team that delivers commercial results
  • Experience working with BOTH B2B and B2C brands
  • Knowledge of project management software
  • Basic understanding of HTML and CSS
  • Basic understanding of WordPress builders
  • Knowledge of technical and strategic SEO
  • Knowledge of productisation processes and ability to advise clients on opportunities to streamline and rework their offerings
  • Ability to work independently as well as lead team sessions
  • Ability to help with proposals, quoting, and pitching
  • Ability to keep calm under pressure and make logical, reasoned decisions quickly
  • Ability to manage multiple projects and clients simultaneously—while juggling your own responsibilities and checking in with the team
  • Ability to think laterally
  • Ability to switch between projects quickly
  • Ability to research and deep dive into unfamiliar topics and become an expert on our clients’ industries
  • Ability to speak on a conceptual creative level, as well as a business ROI-driven level
  • Ability to learn quickly, and be self-sufficient in problem solving
  • Ability to research and formulate key ideas, and boil them down into tight concepts and messaging

Nice to have:

  • Experience in Telecoms, IoT, and tech
  • Good knowledge of WordPress website maintenance, security, hosting, and plugins
  • Ability to resolve technical issues and be a technical support for the team—escalations will come to you
  • Knowledge of CRMs including HubSpot and Zoho
  • Knowledge of building integrations and automating processes using Zapier

Send your cover letter, CV, and portfolio to

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